Stefanie Heiter


Stefanie has helped pioneer the field of dispersed teaming and leadership since 1997 and is among the nation’s leading thinkers and consultants on the human side of virtual work. She also enjoys hiking, photography, canoeing, and biking.

She has authored numerous published articles in the area of virtual leadership, teams and communications, and created six training workshops used extensively by multiple consulting and training companies world-wide: The Virtual Leader™, Building Key Virtual Teamwork Skills, Electronic Body Language™, Remote Worker Bootcamp, Meeting-itis, and Cross-Cultural Communications 3.0.

Stefanie unconsciously looks for patterns everywhere: “On vacation, everywhere, really, I am the one talking to the tour guide, the taxi driver, the waitress, to learn more. I really enjoy getting to know people, learning about how they think, what makes them tick, what motivates them, where could they improve.”

Her personal and Bridging Distance clients have included many leading businesses such as Microsoft, Walgreens, Lockheed Martin, Sanofi, Shire, and Verizon. Her current consulting work is informed by decades of research and the various leadership titles she has held in both corporate and non-profit organizations.

Stefanie has earned a Master of Science in Organization and Management from Antioch University, where her thesis focused on trust and communications in virtual teams, and a Bachelor’s degree in psychology from Clark University.

She often can be found at client offices and in-person workshops. Her home office is located in Townsend, MA where her family has already started to become a dispersed team. She also has 3 cats and 2 dogs, an endless numbers of mice who inhabit her 300 year old home, along with 4 ghosts.

Stefanie is a dual citizen by birth of the United States and Germany.

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Dr. Dennis Devine

Research Advisor

Dennis works on the assessment research and validation process for the Virtual Team Fitness Scorecard, Leader Virtual Fitness, Remote Worker Fitness, and Electronic Body Language. He examines ways to improve group decision-making and work team effectiveness, designs customized survey/questionnaire instruments, and provides state-of-the-art, user-friendly data analyses.

Dennis received his Ph.D. in Industrial/Organizational Psychology in 1997 from Michigan State University. He is currently an Associate Professor in the Department of Psychology at Indiana University Purdue University Indianapolis (IUPUI). His published research has appeared in the Journal of Applied Social Psychology, Organizational Behavior and Human Decision Processes, Personnel Psychology, Law and Human Behavior, Psychology, Public Policy, and the Law; Simulation & Gaming, Small Group Research, and Group Dynamics: Theory, Research, and Practice. He is the author of the book "Jury Decision Making: The State of the Science" (2012; New York University Press).


Dr. Chris Roland

Senior Consultant

Chris has been helping teams and leaders improve since the 1980s, when he was one of the first people to use trust falls. He is an avid runner and enjoys kayaking.

As a consultant, facilitator and coach, Chris is adamant that business depends on trust. He uses safe, comfortable, and experiential learning environments to show (rather than tell) his clients how to respond to change/transition, develop or reinforce team work, strengthen leader effectiveness, and create effective communication systems and channels.

Chris received his doctorate in education from Boston University. His publications include Insights into Improving Organizational Performance (Quality Progress), The Ins and Outs of Experiential Training (Training & Development), and Do It…and Understand! The Bottom Line on Corporate Experiential Learning (Kendall-Hunt). His internal experience has included Planning & Training Specialist at the University of New Hampshire, Lecturer at Boston University and Keene State College and Organizational Development Specialist at The Cheshire Medical Center, Keene, NH.

Chris lives on a lake at the end of a dirt road in New Hampshire.

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Pamela Campbell

Senior Consultant

Pamela brings together a wealth of experience in database and information systems, training program development, and practical skill-building. She enjoys photography, kayaking, and cross-country skiing.

She has worked on a variety of large-scale projects for BEA Systems (now ORACLE), Boston University, and the U.S. and Canadian governments. Then there are her smaller-scale pursuits such as making goat milk soap and cheese, quilting, and needlework.

Pamela holds a Master of Science degree in Computer Information Systems from Bentley University and an undergraduate degree from Indiana University Medical School in Occupational Therapy.

She lives on and manages a small farm with draft horses, goats, chickens, ducks, a trio of cats, and lots of snow to move with her tractor.


Samuel Heiter

Cross-Cultural Consultant

Samuel is widely traveled and conversant in five spoken languages, and uses those skills to help businesses improve their cross-cultural awareness. He has a passion for learning about the world and the people in it.

He has worked, lived, and studied on four continents and is a graduate of Sarah Lawrence College where he studied history and literature. He teaches English languages, especially to Chinese speakers, with a focus on how culture impacts words and sentence structure in modalities like email, discussion, and technical papers.

Samuel is a dual citizen of the United States and Germany.

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Lenny Diamond

Senior Consultant

Lenny is an enigma.


Anne Romney

Senior Consultant

Anne is a human resource/management training/organizational consultant with over 30 years of experience in corporate, non-profit and academic settings. Anne’s focus is on promoting healthy organizations to increase overall employee satisfaction, employee retention, and productivity.

Through leadership development, one-on-one coaching, group facilitation and employee training, her work centers on promoting the skills, support and resources to address some of the extraordinary demands in the workplace today.

In particular, Anne utilizes the insights of Emotional Intelligence as a powerful tool to empower people and organizations. A certified E-Instructor, Anne has expertise in online learning and communication in the virtual world.

Anne has a BA in Education from the State University of New York and a M Ed in Counseling from Lesley University.


Guest Facilitators

Tom Pimental

Senior Director, Product -

Since 2000, Tom has worn many hats in his pursuit to build great customer-first user experiences and applications. From design and development to marketing and analytics, Tom is a quintessential Jack-of-all-trades. He so embraced this persona, he named his son “Jack”.

Tom has spent the last 9 nears at helping develop options to allow moms to return to work after maternity leave, families to navigate the stressful maze of caring for an aging loved one, and easing the hassle of how one pays for care expenses (the second largest household expense for families after housing). When not spending time with his family of five, Tom enjoys playing old-man softball, listening to music you've never heard of, and the idea of riding the bicycle he bought himself as a graduation gift after completing a part-time MBA program at Babson last summer.